We’re Here to Help

At ISH Collection, customer support is as important to us as craftsmanship. Whether you have a question about sizing, customization, orders, or shipping — our team is always ready to assist you.

You can reach us through multiple convenient channels, and we aim to respond promptly and professionally.

📞 WhatsApp Support

For quick assistance and real-time communication, contact us on WhatsApp:

WhatsApp: +1 (647) 556-0303

Ideal for:

  • Size guidance & fit questions

  • Custom order discussions

  • Pre-purchase inquiries

  • Order status support

💬 Live Chat Support

You can also connect with us instantly using the Live Chat feature available on our website.

Live Chat is perfect for:

  • Immediate product questions

  • Availability & customization queries

  • Quick clarifications while browsing

(Live chat is available during working hours and may operate in offline mode outside active hours.)

✉️ Email Support

For detailed inquiries or documentation-related requests, feel free to email us:

Email: support@ishcollection.com

Email support is best for:

  • Custom measurement submissions

  • Bulk or studio orders

  • Returns, exchanges, or documentation queries

Response Time

We aim to respond to all messages within 24 hours.
During peak seasons or custom order periods, responses may take slightly longer — but rest assured, every inquiry is handled with care.

Before You Contact Us

To help us assist you faster, please include:

  • Your order number (if applicable)

  • Product name or link

  • Clear details about your query

Trusted Support

Thousands of collectors, cosplayers, reenactors, and studios worldwide trust ISH Collection for both craftsmanship and customer care.

Your satisfaction is our priority.